I invite external people to join a team as guests—everything seems to be set ✅
…and then I get this feedback:
👉 “I don’t see the team on my end”
This happens especially often with guests
👉 who also have Microsoft Teams or their own M365 environment
Why?
Think of it this way:
🏢 Every company with its own M365 environment = its own company campus
👉 You invite someone as a guest = You’re granting them access to your Teams building on your company campus
BUT:
👉 If the guest uses Teams themselves,
by default, they’re working on their own company premises
➡️ And that’s exactly where they’ll look for the team
➡️ But your building is located on your company premises—not theirs
The key point:
👉 Access is available
👉 but the guest is still on the wrong company campus
Solution:
Here’s how the guest can find your team:
👉 Click on “Organization” in the top-right corner of the Teams profile
👉 Select your company campus
👉 Teams switches the location, and the team becomes visible
Tip:
Especially for external guests who use Teams themselves, it’s worth including this note directly in the invitation